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+91-9289879609
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Free standard shipping on orders over ₹20000
Estimated to be delivered with in 7 to 10 days.
We want you to feel like every item is the perfect match for your home. If it’s not right fit, we’ll help you get it sorted. Our return and refund policies are as below:-
Once order placed but not dispatched – return is possible, but refund will be with bank charges deduction.
Once order is dispatched – Return is not possible within the transit time.
If product is delivered – Refund is possible but both sides (to & from) shipping charges & bank charges will be deducted. Refund is subjected to product receipt in original packed condition at our warehouse.
Damage Product Received – In case of receipt of product in damage condition, please mention on the waybill copy before accepting the product and inform RnM via e-mail/toll-free. In such cases we will work with you to give the best possible solution and customer are entitled for 100% refund.
Wrong Product Received – Kindly preserve the original packing to pack the product for reverse shipment. In such cases we will change the product with customer approval or and customer is also entitled for 100% refund as per customer discretion.
Missing Part – Kindly inform RnM for corrective action. Exchange and Refund subject to customer discretion without any charges. Customer are requested to preserve the original packing may require for reverse shipment.
Don’t Like after usage – Customer may initiate return or ask for refund within 24 hrs of shipment of the product. Return approval is subject to original packing availability and product must be resaleable condition. Charges will be deducted as per point no.3 after receipt of the product at our place.
Acceptance of all orders are at sole discretion of company even after payment. If company cancel any order, you will get full refund without any deduction.
There are a few items that can’t be returned:
Clearance Sales items
Gift cards
Personalized items
Bundled items at discounted rates
Items marked “non-Returnable” on the sale page
Items you have already assembled
However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution
To start a return, write us on the below contact details mentioned. customercare@reclinersnmore.com
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Recliner Smart Bed - Quest 2.0: Create the customizable relaxation experience you’ve been searching for thanks to this Quest 2.0 adjustable base. Use the wireless remote to easily choose the perfect positioning for different areas of your body to truly personalize your comfort. Whether you prefer to lay flat or want to relax in a more upright position, this adjustable base will cater to your needs. Equipped with a variety of technology-driven features and designed with a slim look, this Quest 2.0 adjustable base will make a wonderful addition to your bedroom.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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